Someone on callfor your store.
Theme updates, app changes, a broken section before a sale. A retainer means a team that already knows your store fixes it the same day, and ships the small improvements that never make it to a project.
Or reach us directly
In short
Byteinfy's Shopify maintenance retainer starts at $500 a month: monitoring, safe theme and app updates, same-day fixes and a rolling bank of development hours, for stores it built and stores it did not.
Last updated 5 September 2026 · Written by the Byteinfy team, which builds and operates SwipeReel and myBillPlease.
Who it is for
- Stores with no in-house developer
- Brands running frequent campaigns and landing pages
- Merchants who want Core Web Vitals and uptime watched
What you get
- Uptime, error and speed monitoring with alerts
- Theme and app updates tested on a duplicate before publishing
- A monthly bank of development hours, rolling over one month
- Same-day response on breakages, priority queue for everything else
- Monthly report of what shipped and what we recommend next
How it works
- 1
Onboard
We document the theme, apps and integrations so nothing depends on memory.
- 2
Run
Requests go into one queue with clear priorities; you see status any time.
- 3
Review
A short monthly call on what shipped and what is worth doing next.
Pricing
From $500 / month
Plans start at $500 a month for monitoring and five development hours. Larger banks of hours are priced lower per hour.
Questions we get asked
- Is there a minimum term?
- Three months, then monthly. Unused hours roll over for one month.
- Do you support stores you did not build?
- Yes. Onboarding includes a review of the current theme and apps.
Further reading
From the Byteinfy blog, where we write up what we learn doing this work.
Often paired with
Shopify Theme Customization
Custom sections, landing pages and conversion fixes on the theme you already run.
See what is includedFrom $750Shopify Speed Optimization
Core Web Vitals fixed at the source: theme code, app bloat and images.
See what is includedFrom $2,000Shopify Store Development
New stores, custom sections, checkout extensions and headless builds that pass Shopify's performance bar.
See what is includedNeed Maintenance & Support?Let us scope it this week.
A scoped plan, a timeline and a fixed quote, usually within 48 hours of the first call.